AI Chat Widget
The AI Chat Widget is a powerful support tool that helps your users find answers instantly without leaving your documentation.
How it Works
The widget is an intelligent assistant trained specifically on your documentation. When a visitor asks a question, the AI:
- Searches your entire documentation site for relevant information.
- Synthesizes an accurate, helpful answer.
- Provides Links to the specific pages where the information was found.
Benefits
- Reduce Support Volume: Deflect common "how-to" questions before they become support tickets.
- Instant Answers: Provide 24/7 support to your users, even when your team is offline.
- Improved UX: Help users overcome friction points quickly, leading to better product adoption and retention.
Customization
You can customize the appearance and behavior of the widget to match your brand:
- Branding: Set the widget's primary color and icon.
- Greeting: Customize the initial message users see.
- Placement: Choose where the widget appears on your site.
info
The AI Chat Widget is available on the Pro Plan.